Everything you need to know to get to where you're going.


One of the best parts of being a part of the University Students’ Council is getting free transportation around London. Every full time undergraduate student is issued a London Transit Commission Bus Pass. Some students use the pass simply to ride the 2 Dundas route over and over, seemingly forever, to get back and forth to school.

The LTC Bus Pass allows for:

  • Free unlimited rides
  • All bus stop locations on all regularly scheduled LTC bus routes
  • All hours of operation
  • Seven days a week (including holidays)

But don’t be fooled: your bus pass is also your cost-free ticket to exploring the community and getting to experience all the city has to offer. Enjoy the ride!

How do I get my pass?

Bus passes are distributed in the Mustang Lounge of the University Community Centre at the beginning of every school year. For 2014-2015, the dates  are:

To be eligible to pick up your pass, you must bring your Western student card and be registered as a full-time undergraduate student.  If there are any problems with your eligibility status (for example, if you have recently changed from a Part-Time to a Full-Time program), you may be asked to bring your UWO Fee Bill or a letter from the Office of the Registrar indicating that you have been assessed the Bus Pass Fee.

Pro Tip: If you can, bring a book or a friend to the bus pass centre- the line can get pretty long!

How do I use my pass?

Your bus pass shows your student number prominently, and the bus driver needs to see both your pass and your matching Western student card for the bus pass to be considered valid. Show both to the driver as you board the bus and they should let you on without issue.

When does my pass expire?

Every bus pass is valid from September 1st to August 31st (the entire school year and through the summer). That means that if you are living or working in London through the summer holidays, you can continue to use the bus pass from the previous school year!

What if I lose my pass?

Losing a bus pass can be frustrating, but the good news is that you shouldn’t have to pay for a new LTC membership. First of all you, can check at Mustang Central (beside the Spoke in the UCC) to see if your bus pass has been returned to their lost and found. You can also check in with Lost and Found at the Campus Police office. If this doesn’t turn up your pass, you can begin the process of replacing it.

If you have lost your student card along with your pass, you need to replace the student card first by going to the Office of the Registrar. There are fees for replacement Western One or validation cards.

To request a replacement bus pass, students are required to present their current Western One card at Western Connections, in the UCC basement between the Bookstore and Grocery Checkout. A processing fee up to $25.00 will be levied for your first replacement bus pass, $30.00 for the second one..

The University Students’ Council does not guarantee replacement of lost or stolen bus passes. Each request is considered on a case-by-case basis as explained in the Bus Pass Policy.

The USC will reissue a maximum of two lost or stolen Bus Passes- so do your best to keep good track of your Bus Pass!

Can I use someone else's pass?

No- using anyone’s Bus Pass but your own is considered fraud and can result in the Bus Pass’ confiscation. The LTC or the University Students’ Council reserves the right to confiscate suspected illegitimate passes. If you wish to appeal the decision to confiscate your bus pass, you may e-mail with the heading “Attn: Bus Pass Administrator”.

In short, if you lose your pass and try to get away with using someone else’s pass, it is likely you will both end up with no pass. At least you’ll have a friend to walk with?

Can I opt-out of the pass?

Unfortunately, there is no option to opt-out of the USC Bus Pass. It is a mandatory plan, authorized by a student referendum that requires all full-time undergraduate students to participate. However, even if you have a car, the bus pass can come in handy.

The pass allows you to hop on the Mustang Express, which sure if cheaper than a cab when coming home from Rick McGhie night!

Greyhound Service


Western Connections is an authorized Greyhound ticket agent. You can purchase tickets, print tickets purchased online or find route information at the Infosource.

On Fridays there are on-campus pick ups for students taking the Greyhound. See the detailed schedule here. Note There will be no campus pick-ups running throughout the summer months.

Don’t forget to ask about student discounts, as Western Connections is committed to helping you find the lowest fare.

MUSTANG EXPRESS: Late Night Busing

mustang express

The Mustang Express is a late night shuttle service created by the USC to provide students with safe transportation home from the Downtown after the LTC buses have stopped operating.

All Full-time and Part-time Undergraduate UWO students are eligible to use this shuttle service as they have paid $12.50 through their student fees.  This mandatory fee was passed by student referendum in the Spring of 2011.

Picking up every Thursday, Friday and Saturday. STARTING at Midnight and picking up every 10 minutes last shuttle departs at 2:30 a.m. Make sure to always plan ahead: Shuttles have limited capacity and won’t always be able to accommodate everyone.

Must present a valid UWO Student ID with “Mustang Express” sticker attached when boarding shuttle. Stickers distributed through Western Connections

**Service not offered during summer months






The Mustang Express shuttle automatically closes if classes are cancelled due to inclement weather.  In case of hazardous road conditions, closing information during regular business hours is available by calling The Western Connections at 519-661-3722 or after hours, by calling 591-661-3300 (UWO Campus Police Department).


Prior to departing from a shuttle or leaving a shuttle stop, please survey your area to make sure you have taken all of your belongings with you.  The Mustang Express shuttle is not responsible for any personal items which are lost or stolen on any Mustang Express shuttle or shuttle stop.

Items found on the Mustang Express shuttle will be turned in to the UWO Campus Police Department on the Monday following the last shuttle on the Saturday.  Found items will not be released unless the owner can properly identify the items.  Items will only be released by the UWO Campus University Police Department to the owner of lost item with an accurate description.


Mustang Express reserves the right to refuse service to any person who, under the influence of intoxicating liquor or drugs, is incapable of taking care of him/her self, or whose conduct is such, or is likely to be such, as to make him/her objectionable to other passengers or prospective passengers.

Safety Rules & Terms of USC

Students will only be permitted to board the shuttle at designated Mustang Express pick-up locations. No passengers will be permitted to board the shuttle at designated drop-off locations.



Please have a valid University student identification card with Mustang Express sticker attached ready to show to the shuttle driver before entering shuttle. (No one will be allowed to board shuttle without a valid University of Western Ontario Student ID Card or valid temporary pass, no exceptions)

Please wait for shuttle to come to a full stop and doors are opened before approaching shuttle bus.

Please allow students leaving shuttle to exit first. (This allows the driver to determine the amount of seating available.)

Only one person per seat is allowed on the shuttles.

Once the shuttle has reached its destination, please remain stationary until the shuttle comes to a complete stop.

Please ensure that all items are stored out of the aisles.

No eating or drinking is allowed on shuttles. Food or drink must be in a closed container and must remain closed while on the shuttles.

Weapons of any type are prohibited on the shuttle bus.

Smoking is prohibited on shuttle bus.

Please be courteous to the drivers and other passengers and keep your voice levels within a normal speaking range.

Due to the limited amount of seating for University students and insurance liability issues, no children or non-university students or personnel are allowed to ride on the shuttle bus unless in possession of a valid temporary pass. Animals other than those accompanying visually impaired students are prohibited on the shuttle bus.

Threats made against anyone on the shuttle, harassment of anyone on the shuttle, and/or refusal to exit shuttle is prohibited and will be reported to appropriate authorities.